Supply Chain Best Practices for Building a High Performance Organization (HPO)

Supply Chain Management (SCM) Tips for Leaders and Teams

“High Performance Organization (HPO) Best Practices”

People are at the Heart of the Supply Chain

A White Paper by the University of Tennessee Global Supply Chain Institute 


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More Information on this White Paper

Authors:Mike Burnette; Mike Policastro; Timothy P. Munyon, PhD
Date: November, 2019

What's Inside

“Competitive advantage can be developed by creating a higher-performing organization. Winning companies are high performance organizations that thrive in the new real-time speed of business.” 

The Global Supply Chain Institute (GSCI) partners with more than 80 of the globe’s most impactful and innovative businesses. Over the years, UT has worked with and trained thousands of supply chain managers. We can confidently say that people are at the heart of the supply chain. So, how do they work together to make the organization the best it can be?

Many supply chain leaders already understand the clear and critical link between the supply chain team's performance and the success of the business as a whole. What may not be as clear is how to build and implement high performance organization (HPO) principles that support personnel development and gain the business a competitive advantage. Benchmark companies and their supply chain leaders should always seek to develop their people to be the best they can be.

Download this white paper to explore 

  • Helpful supply chain management context, history, trends, and information  
  • Definitions and terminology for supply chain leaders and supply chain professionals 
  • Insights from 19 field interviews with 14 benchmark partner companies from various industries 
  • 10 supply chain best practices for building a high performance organization (HPO) 
  • Case study findings 
  • An HPO Best Practices Checklist 

For more in-depth, industry-focused white papers from the Global Supply Chain Institute (GSCI) at the University of Tennessee, Knoxville, visit this web page. Recent papers produced by the Advanced Supply Chain Collaborative, an initiative of GSCI, engage industry experts and UT faculty to explore and report on advanced concepts in supply chain management and innovation, including supply chain agility, last-mile and reverse logistics, and more.  

Who This White Paper is Primarily For: Supply Chain Managers, Corporate CEOs, Supply Chain Professionals, Chief Supply Chain Officers, Chief Procurement Officers, Supply Chain Leaders, and Supply Chain Students.  

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White Paper Cover: High Performance Organization (HPO) Best Practices: People are the Heart of the Supply Chain